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Privacy Policy

Effective Date: 10-23-2024

At Perfect Freight Brokerage, we are committed to protecting your privacy and ensuring that your personal information is handled securely. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

1. Information We Collect

We may collect various types of personal and non-personal information:

  • Personal Information: Identifiable data such as your name, email address, phone number, shipping details, and payment information when you fill out forms, request quotes, or contact us.

  • Usage Information: Data about your interactions with our website, such as your IP address, browser type, device information, pages visited, and time spent on the site. This helps us improve website functionality.

  • Cookies: Small data files stored on your device to improve site performance and offer a personalized experience. You can control cookie usage through your browser settings.

2. How We Use Your Information

We use your personal information to:

  • Provide and manage our freight services, including processing orders and tracking shipments.

  • Communicate with you regarding your inquiries, requests, and updates about services.

  • Improve the functionality, security, and performance of our website.

  • Personalize your experience and send you relevant content and offers.

  • Comply with legal requirements and respond to legal requests.

3. Legal Basis for Processing

We process your personal information under the following legal bases:

  • Consent: When you provide us with your information voluntarily.

  • Contractual Necessity: To fulfill the services you request, including freight scheduling and delivery.

  • Legitimate Interest: For improving services, ensuring security, and business operations.

  • Legal Obligation: To comply with laws and regulations.

4. Data Sharing and Disclosure

We may share your information:

  • Service Providers: We work with third-party companies to support website operations, payment processing, and freight services. They are bound by confidentiality agreements.

  • Business Transfers: If we are involved in a merger or acquisition, your data may be transferred to new ownership under similar privacy commitments.

  • Legal Compliance: We may disclose your information to comply with legal obligations, including requests from law enforcement or public authorities.

5. Data Security

We take the protection of your personal data seriously and have implemented technical and organizational measures to safeguard against unauthorized access, alteration, or disclosure of your information. However, no online system is entirely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once the data is no longer needed, we take steps to securely delete or anonymize it.

7. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Request changes to correct inaccurate information.

  • Deletion: Request the deletion of your personal data under certain conditions.

  • Objection: Object to processing your data for direct marketing purposes.

  • Data Portability: Request that your personal data be transferred to another service provider.

To exercise your rights, contact us at info@perfectfreightbrokerage.com.

8. Third-Party Links

Our website may include links to external websites. We are not responsible for the privacy practices of these third-party sites and encourage you to review their privacy policies before interacting with them.

9. Children's Privacy

Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal data from minors. If we learn that we have collected personal information from a minor without consent, we will take steps to delete it.

10. International Transfers

If you are accessing our website from outside the United States, please be aware that your information may be transferred to and stored in the U.S., where data protection laws may differ from those in your jurisdiction.

11. Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or legal obligations. Any updates will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, your data rights, or our data handling practices, please contact us:

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